FAQs
COMMON QUESTIONS
Frequently Asked Questions
At Somnos by European Bedding, we know you may have questions before purchasing. From payment and delivery to product care and warranty, here are the most common FAQs to help you choose the right healthcare bed or mattress with confidence.
Somnos by European Bedding accepts Visa, Mastercard, AMEX, bank transfer, cheque, and cash. As a registered NDIS provider, we can liaise directly with your plan manager or draw down funds from the NDIS portal for NDIA-managed customers.
Yes, we regularly do our own direct deliveries and installation to areas outside of Perth metro. We can also deliver items all over WA and Australia wide including installation where applicable in conjunction with our delivery partners. Our deliveries beyond the Perth metro include, but aren’t limited to:
- Mandurah
- Kalgoorlie
- Geraldton
- Bunbury
- Broome
- Albany
- And More
Yes, we do. Somnos supplies and installs healthcare beds and equipment across Australia through our network of trusted distributors and transport partners. Each partner is trained to Somnos standards to ensure professional delivery and installation.
To learn more, visit our Distributors page or contact us for assistance.
Yes. You can collect your order from our Cottesloe showroom or our logistics and showroom centre in Balcatta.
Our Perth deliveries are carried out by our own team using specialist equipment. Mattresses, pillows, and sheets arrive in waterproof packaging, which we can remove and recycle, or leave with you for reuse.
Somnos by European Bedding specialises in healthcare adjustable beds, natural latex mattresses, and pressure care mattresses. Every product is tested and sourced directly from manufacturers, ensuring exclusivity and long-term quality.
We partner with leading European and international manufacturers including, Malsch, Thomashilfen, Accora, Novis, MiniJumbuk, and Aerofoam. Our suppliers are based in Belgium, Germany, Italy, the UK, Malaysia, and Australia (where quality meets our standards).
Yes. Our adjustable beds are available in wood or fabric surrounds and can be custom-made by our upholsterers and cabinetmakers to suit your interior or your care requirements..
A high-quality base is essential for comfort and mattress longevity. We recommend slatted or mesh bases for maximum airflow, pressure relief, and hygiene.
Yes. In Perth, we deliver and install directly, while regional WA and interstate customers benefit from our network of trained distributors and installation partners.
Yes. We regularly supply Somnos healthcare beds and mattresses to aged care homes, disability providers, and hospitals, with delivery tailored to facility requirements.
Delivery costs are quoted upfront based on your order size, access, and location, so there are no surprises.
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